Privacy Policy

This policy explains how Ventara Flow handles personal information collected through this website. Ventara Flow provides managed enquiry-to-quote workflow services to UK construction companies. If you have any questions about this policy, email hello@ventaraflow.com.

When you complete the discovery form on this website, we collect:

• Your name
• Your company
• Your job title
• Your work email address
• Your phone number
• Your company size
• Your approximate enquiry volume
• Your approximate quotation volume
• The main business challenge you describe to us

When you book a discovery call, we also receive the details you provide to our scheduling tool, such as your name, email address and any answers or notes you add, together with the date and time of the meeting.

Our website may also collect basic technical information, such as the pages requested and general information sent by your browser, which is used to keep the site working and secure.

We collect this information so that we can understand your enquiry and respond to it properly. In practice we use it to:

• Respond to your enquiry
• Assess whether Ventara Flow is a suitable fit for your business
• Arrange and prepare for discovery calls
• Provide information you have asked us for
• Manage our relationships with prospective clients

We rely on our legitimate interest in responding to business enquiries and in communicating with prospective clients, and on your consent where you have asked us to contact you.

To operate our website, email, scheduling and workflow infrastructure, we use trusted third-party service providers. Where necessary, your information is processed by those providers on our behalf, and only so that these services can function.

We do not sell your personal data, and we do not share it for advertising purposes.

We keep enquiry information only for as long as we need it for the purposes described above, and for a reasonable period afterwards for our business records. Where an enquiry does not progress and there is no ongoing reason to keep it, we delete it. If you ask us to delete your information sooner, we will do so unless we are required to keep it.

We take reasonable technical and organisational steps to protect the information you send us, and we limit access to it to those who need it in order to respond to your enquiry.

Under UK data protection law you have the right to:

• Ask what personal information we hold about you and receive a copy of it
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your information
• Ask us to restrict how we use your information, or object to our use of it
• Ask us to transfer information you gave us to another provider, where applicable
• Withdraw your consent at any time, where we relied on consent

To exercise any of these rights, email hello@ventaraflow.com and tell us what you would like us to do. We will respond within the timeframes set by UK data protection law. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

We may update this Privacy Policy from time to time, for example if our services or the tools we use change. The version published on this page is the current one.

For any question or request about privacy, email hello@ventaraflow.com.